Mes mails ne partent pas… Help !

Michel, we’ll get in touch by email.

ok

Michel,

The reason why sending isn’t working is due to your .htaccess authentication requirements. Our plugin needs to be able to access your site in the background.

What you can do is disable authenticatioin for all connections originating from your own IP address; this will still impose authentication on external visitors. The following link describes how to do that: https://stackoverflow.com/questions/3649852/allow-ip-address-without-authentication

Best regards,
MailPoet Team.

J’ai fait la modification du .htaccess, mais cela ne part toujours pas…
(si je ne mets pas de .htaccess cela démarre…)

J’envoie mon htaccess par mail

Re,

Did you make sure to whitelist the IP address of the server where the plugin is installed?

MailPoet Team.

I see this IP adress by OVH and by ping on https://www.familles-nouvelles.org
There is an other possibility ?
Thanks for your help…

Re,

If you have access to the server log, check the IP address of the incoming connection from “MailPoet (www.mailpoet.com) Cron” and whitelist it. If not, try whitelisting both 188.165.53.185 and 127.0.0.1.

MailPoet Team.

Sorry, but i am not a “super” user ??
I don’t understand…
I have found this line…
188.165.53.185 familles-nouvelles.org – [18/Apr/2017:08:50:24 +0200] “POST /wp-cron.php?doing_wp_cron=1492498224.6706790924072265625000 HTTP/1.1” 401 290 “https://familles-nouvelles.org/wp-cron.php?doing_wp_cron=1492498224.6706790924072265625000” “WordPress/4.7.3; https://familles-nouvelles.org”

an other thing i made the test for sending a one mail address and it is OK
It say : Parfait, cela fonctionne ! Vous pouvez commencer à envoyer des e-mails vers la Lune.
Michel

Re,

Test emails do not utilize the background script that needs to access your web site, so that’s why they work. It looks like you need to whitelist 188.165.53.185

If that doesn’t work, please respond to the message that we had sent yesterday to your email address OR contact us directly using the blue feedback button on any of the plugin pages. We will then take a closer look at your setup.

MailPoet Team.

188.165.53.185 familles-nouvelles.org – [18/Apr/2017:19:51:07 +0200] “GET /?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjE4OWU1In0 HTTP/1.1” 401 290 “https://familles-nouvelles.org/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjE4OWU1In0” “MailPoet (www.mailpoet.com) Cron”

It’s working now?

No, see the mail i have send…
Good night

Michel,

Sorry, but we did not receive the email. Please use the blue feedback button on any of the plugin pages to contact us. Another way is via the https://www.mailpoet.com/support/wordpress-forums/ form.

Regards,
MailPoet Team.

I prefer to send you the information of connexion in private mail…
I have already send on the mail of kim
have a good day

For those who face a similar issue, please use the following .htaccess rules:

Order deny,allow
Deny from all
AuthType Basic
AuthUserFile /path/to/your/.htpasswd
AuthName "No entry, unless"
Require Valid-user
Allow from XXX.XXX.XXX.XXX
Satisfy Any

Where XXX.XXX.XXX.XXX is the IP address of your server.

• This reply was modified 7 years, 10 months ago by Wysija.
• This reply was modified 7 years, 10 months ago by Wysija.