• Resolved popsantiago

    (@popsantiago)


    Hello,

    Datas go to Hubspot so it’s cool, but normally hubspot need to create a email notification so admin if “specific field” is = “to specific value” but it doesn’t work with GForm Hubspot add on…

    Any idea ?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Chris Lagasse

    (@soben)

    Hey popsantiago,

    Glad the plugin is working these days. As for the “Merge Tags”, can you clarify on this more?

    It sounds like you’re trying to set up an email notification, on HubSpot, that goes to the admin when a field is equal to a certain value… but you’re finding that HubSpot isn’t recognizing the form submission that involves this?

    Curious, and may have something to do with how HubSpot does not seem to consider my plugin’s submissions as an actual form entry on their Form List page… I may have to look into this in the long run.

    Thanks for the heads up. I don’t have any real solutions for you at this time. I’ll start a HubSpot support thread on my side, but I would recommend you do too. Perhaps we can both find the solution together ??

    Thread Starter popsantiago

    (@popsantiago)

    Hi Chris,
    It’s not on your side. sorry i finish late yesterday night and i didn’t update the topic.
    The problem was the exact match on value.
    GF was United States > United States
    HS was United States > USA
    I fixed that and everything seems work.
    Thanks for reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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