merge dokan vendor phone numbers!

  • Resolved Pedram

    (@pedramzandiyani)


    2 years, 4 months ago

    hi dokan,
    a vendor in dokan has Three different mobile numbers!!

    The first one is the phone number that user filled in registration form, which is displayed in his profile and can be edited in site.com/dashboard/settings/store/ phone number field.

    The second is the phone number that user filled in the WooCommerce order form when ordering a product on the site.

    The third is The phone number that the user verified in site.com/dashboard/settings/verification/ phone number field.

    its Not pleasant! how can merge this numbers to third case that user verified it?
    or Give me a solution for this inconsistency.

    thanks.

    • This topic was modified 2 years, 4 months ago by Pedram.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sazdhossain

    (@sazdhossain)

    Hi @pedramzandiyani

    By default, Dokan has only one input field for taking a vendor’s phone number which is seen on the vendor registration form. The same input field you will see on the Vendor dashboard > Settings > Store section.

    Another input field that you see on the checkout page comes from WooCommerce; to be more precise, it is there to take a customer’s billing phone number. This phone number is saved as customer information, not something related to a vendor. In fact, if you edit a vendor profile from the WP admin dashboard, you will see these fields are in different sections – Customer Billing Address Phone Number [screenshot] & Phone Number under Dokan Options [screenshot]. If you want to merge these two fields together, you will need to do some custom development.

    Regarding the vendor verification phone number field: This feature is unavailable in the Dokan Lite plugin. Since commercial products are not supported in these forums, I am unable to discuss further regarding this. If you have questions related to this, it is suggested that you contact the Dokan team via their official Support Channel.

    Cheers!

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @pedramzandiyani,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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