• Resolved tigger2350

    (@tigger2350)


    Getting denied for, “Merchant’s product images are unavailable or mismatched”. My images are fine.

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  • Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there,

    Thanks for contacting us.

    Can you please send us the link to your shop page?

    Pinterest requires all products to have images as their platform is mostly an imaging-sharing platform. (Pins are images)

    If some of your products don’t have an image, please fix the issue and then?follow this guide to restart the feed?– the steps involve disconnecting and setting up afresh (Ensure to follow the exact steps in the linked documentation).

    If your catalog isn’t automatically pulled after restarting, appealing the decision by Pinterest will allow a real person to review your account and confirm the issues have been fixed, then approve you.?

Viewing 1 replies (of 1 total)
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