merchant account is restricted

  • Resolved Jigar Bhanushali

    (@jigar-bhanushali)


    8 months, 3 weeks ago

    I have configured your stripe and PayPal and tested the order. Stripe is working fine but paypal showing error like “merchant account is restricted”. Can you please guide me on what’s wrong here?

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @jigar-bhanushali

    If your merchant account is restricted that likely means you just created your PayPal business account and it takes roughly 24 hrs before you can process real payments. If this isn’t a new account, you should contact PayPal support.

    That error isn’t an indication there is a PayPal plugin issue; that’s a response coming directly from PayPal’s API.

    Kind Regards

    Thread Starter Jigar Bhanushali

    (@jigar-bhanushali)

    Thank You. I will check with paypal support.

Viewing 2 replies - 1 through 2 (of 2 total)
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