Mercado pago orders pending payment

Hello.Please if you can help me.When a customer buys on my site does not get mail that your order was shipped. And I (site administrator) do not get mail for a new order(It is not mail server problem.and check it). In the order list, these remain as “pending payment.” We are having problems receiving the IPN notifications. From what we can see in the LOGs the IPN arrives, but the operation is not complete.

02-22-2017 @ 21:16:51 – [successful_request] – starting to process ipn update…
02-22-2017 @ 21:17:39 – [check_ipn_response] – received _get content: {
“type”: “payment”,
“data_id”: “3055376”
}
02-22-2017 @ 21:17:39 – [check_ipn_request_is_valid] – data_id or type not set: {
“type”: “payment”,
“data_id”: “3055376”
}
02-22-2017 @ 21:17:46 – [update_checkout_status] – updating checkout statuses 563

We are not finding what could be the problem by which the operation is not concluded, since we understand that the IPN arrives correctly.
Any idea what the problem might be?

I have installed wordpress 4.5.6, WooCommerce 2.6.14, Woo Mercado Pago Module 2.1.8. In my paid mercado pago I have the correctly added notifications url.
I’d appreciate your help. Thank you very much

• This topic was modified 7 years, 9 months ago by mrsab1982.