Menus won't update when using Chrome

  • I am having an issue when using the most recent version of Chrome. I believe it is a caching issue, but can’t seem to figure out how to fix it.

    When trying to edit or add new items to the site menu, after I have been working on the site for awhile, the menu will not save how I have ordered it and anything new I have added will be saved to the top level. If I rearrange and try to save, again it just moves any new stuff to the top level.

    I don’t have this issue in Firefox or Safari, only Chrome. I really like Chrome so I want to keep using it!

    Some facts:

    • I work for a company making sites. We have a “common” theme that goes across all sites and has several features that we have designed and plugins that go with it. Therefore I cannot turn off WordPress plugins to see if that is the issue
    • I am the only one in the organization that has this issue. Others that do things on the same sites I do, do not have this issue in Chrome
    • I am using a macbook pro (most recent one Apple came out with) that is fully up to date
    • The problem fixes itself when I restart my computer or I use CCleaner to clear the cache (it doesn’t work if I just clear the cache within Chrome itself or reload the cache in WordPress).
    • I got my mac very recently, prior to that I was using Windows and never had this issue.

    My next step is to try disabling Chrome plugins to make sure that isn’t related – but I am using all the same ones I was using on Windows, so if it is, it must be a mac issue? But I appreciate any ideas. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Marius L. J.

    (@clorith)

    Hi,

    Have you checked your developer console for any JavaScript errors? It sounds like it might be something in that direction causing you these issues.

    Thread Starter digitalbella

    (@digitalbella)

    I have not, I will check there. I did disable all of my chrome addons and for a while it was working again. So I am starting to wonder if one of them are the culprit. I haven’t added any new ones since I switched from Windows to Mac, so one of them must not be Mac friendly. Idk I will keep looking around to see what I can figure out. Any other suggestions are appreciated! I will keep this updated on my results.

    Moderator Marius L. J.

    (@clorith)

    It certainly could be a chrome extension, but if it was I’d expect there to be some kind of conflict and thus errors to trace it ??

    Glad to hear you managed to make the edits you needed to your site for now though!

Viewing 3 replies - 1 through 3 (of 3 total)
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