• Resolved eule1

    (@eule1)


    Hello,

    I placed two menu anchors which work well on desktop, but not on mobile devices. It does not scroll to the destined position.
    kleintiere/#leistungen
    kleintiere/#futterberatung

    Especially the second anchor does not work at all.

    I use Astra – the support team told me this is an elementor matter and to add following css, but it seems it does not work for mobile, only for desktop

    body:not(.elementor-editor-active) .elementor-menu-anchor:before {
    content: “”;
    display:block;
    height: 80px; /* fixed header height/ margin: -80px 0 0; / negative fixed header height */
    visibility: hidden;
    pointer-events: none;
    }

    Can you please help me with that please?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter eule1

    (@eule1)

    Hi again, meanhwile I have created an extra post / page for the second anchor link (futterberatung), as I needed a quick solution.
    Anyway the first anchor link (Leistungen) still does not scroll always to the correct position, but only on mobile. On desktop it works great. So I still hope there is a code, which can solve this.
    Looking forward to your answer + comment. Thank you.
    Kind regards,

    Hi,

    Can you disable all your experiments, please?

    except for the Flex Box experiment (If you have it on your site)

    https://elementor.com/help/elementor-experiments

    If it solves the issue, reactivate the ones you use.

    • Please make sure that all of your Plug-ins and Theme are updated.
    • Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.
    • Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,
    • then make sure that you are clear:
    • your WordPress cache (your WordPress plugin if you have one), your server cache (if
    • you have one. In this case, you can contact your hosting provider).
    • ?Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.
Viewing 2 replies - 1 through 2 (of 2 total)
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