Menu will not update

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  • Moderator t-p

    (@t-p)

    – Any error message?
    – Check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

    Thread Starter sorryboss

    (@sorryboss)

    Thanks for your reply – I’ve not been able to find a logs folder that has useful information in it – where is it located?

    Moderator t-p

    (@t-p)

    For example, if you’re using XAMPP, log files by default are kept at: \xampp\apache\logs\error.log.

    Thread Starter sorryboss

    (@sorryboss)

    I have ftp access to my site, and I guess I’m not using XAMPP as my folder structure looks different to that. I have a folder in the top level called logs, which holds 4 zipped files, none of which have any useful information in them. Other than that I haven’t found any log files.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Your hosting providers will be able to locate these log files for you.

Viewing 5 replies - 1 through 5 (of 5 total)
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