Menu Visibility Settings Not Working After Recent Update

  • Resolved jamie19

    (@jamie19)


    2 months, 2 weeks ago

    Hello,

    I’m experiencing an issue with the Ultimate Member plugin’s menu visibility settings. The “Ultimate Member Menu Settings” feature that allows logged-in users to see menus based on their roles has stopped working recently. Regardless of whether users are logged in or what their role is, all menu items are being displayed to everyone, even to visitors who are not logged in.

    Here are the steps I’ve taken to troubleshoot the issue:

    1. I have disabled all other plugins to check for conflicts.
    2. I switched to a default WordPress theme (like Twenty Twenty-One).
    3. I cleared all website and server-side caches.
    4. I confirmed that all menus are correctly assigned based on user roles in the WordPress dashboard.

    However, the issue persists. I noticed that Ultimate Member was last updated two months ago, and the current version of the plugin has not been tested with the latest version of WordPress, which might be causing the problem.

    Could this be a compatibility issue with the latest WordPress version? Are there any known bugs or solutions for this issue?

    Thank you in advance for your help!

    The page I need help with: [log in to see the link]

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  • Thread Starter jamie19

    (@jamie19)

    I wanted to give an update that my issue seems to be resolved now. It looks like the problem might have been related to another plugin, BetterDocs, as everything started working correctly after adjusting some settings.

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