Menu Trouble in WordPress 4.0.1

I’m struggling to replicate this issue.

Can you tell me what version of Client Dash you’re running?

And do you have any plugins (or even a theme) that interferes with the admin menu at all?

Client Dash Version 1.6.6

The theme I am using is Influence by SiteOrigin.

Below is a list of my active plugins. As far as I know, none of them interfere with the admin menu at all.

Black Studio TinyMCE Widget
Adds a new “Visual Editor” widget type based on the native WordPress TinyMCE editor.
Version 2.2.1 | By Black Studio

Child Theme Configurator
Create a Child Theme from any installed Theme. Each CSS selector, rule and value can then be searched, previewed and modified.
Version 1.6.0 | By Lilaea Media

Coming Soon Page
Let people know that your site is ‘coming soon’. Visitors can submit their email addresses for future notification.
Version 0.5.8 | By Bob Riley

Dashboard Notepad
The very simplest of notepads for your Dashboard. Based on Alex Günsche’s Headache With Pictures.
Version 1.41 | By Stephanie Leary

Google Analytics Dashboard for WP
Displays Google Analytics Reports and Real-Time Statistics in your Dashboard. Automatically inserts the tracking code in every page of your website.
Version 4.3.7 | By Alin Marcu

Influence Plus
Extensions and enhancements to the Influence WordPress theme.
Version 1.0.1 | By Greg Priday

Jetpack by WordPress.com
Version 3.2.1 | By Automattic

Lightweight Social Icons
Add simple icon font social media buttons. Choose the order, colors, size and more for 30 different icons!
Version 0.2 | By Thomas Usborne

Master Slider WP
Master Slider is the most advanced responsive HTML5 WordPress slider plugin with layer and Touch Swipe Navigation that works smoothly on devices too.
Version 2.7.2 | By averta

Menu Icons
Spice up your navigation menus with pretty icons, easily.
Version 0.6.0 | By Dzikri Aziz

Page Builder by SiteOrigin
A drag and drop, responsive page builder that simplifies building your website.
Version 1.5.4 | By Greg Priday

Rename wp-login.php
Change wp-login.php to whatever you want. It can also prevent a lot of brute force attacks.
Version 2.4 | By avryl

SiteOrigin Widgets Bundle
A collection of all our widgets, neatly bundled into a single plugin.
Version 1.0.5 | By Greg Priday

Wordfence Security
Anti-virus, Firewall and High Speed Cache
Version 5.3.3 | By Wordfence

WP Edit
Ultimate WordPress Content Editing.
Version 2.4 | By Josh Lobe

Thanks.

The only plugin in that list that has any chance of interfering would be “Menu Icons”.

Try disabling that plugin and see if the problem resolves.

If it doesn’t, I’ll have to ask that you follow the basic WordPress debugging protocol, disable plugins and see if the problem persists, switch to a default theme and see if the problem persists.

NOTE: Once you disable something to test Client Dash, try re-creating the menu before considering it not resolved.

Let me know if you still can’t get it.

Any updates on this issue?

Sorry. I was out of the country for a while. When I returned I completely forgot about this. But I actually wouldn’t have had the time to troubleshoot. My partner chose a different solution. Thanks anyway.

Sure thing. If you ever decide to use Client Dash in the future and need help, feel free to come back, I’ll be glad to help.