menu not active backup migration always Loading…

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @dvmblues
    Did you try using another browser? Do you get any JS errors in the browser console?

    If you still have this error, please open a new support ticket via this form and we will help you further from there.

    Thanks,
    Alaa

    Thread Starter dvmblues

    (@dvmblues)

    Is with chrome but with Microsoft Edge is the same, not displayed menu.

    Thanks by your support

    Thread Starter dvmblues

    (@dvmblues)

    I don′t know where is the error?

    Plugin Author Rene Hermenau

    (@renehermi)

    Hello,

    please open a support ticket on this page:
    https://wp-staging.com/contact-us-presale-and-premium-support/

    There must be a JS error in your site. When you open the browser console with F12 on chrome you will likely see red colored JS errors. We need to see this, so please use the link above and we can help you with that quickly.

    Thank you.

    René

    Thread Starter dvmblues

    (@dvmblues)

    Is the firewall of the hosting?

    Disabled and it′s Ok, THANKS.

    Plugin Author Rene Hermenau

    (@renehermi)

    What is your hosting provider and what firewall do they use?
    How did you find out that the firewall was the culprit?

    We like to check this. This should not create such an error so we are interested in finding a solution for this.

    Thank you very much:-)

    Plugin Author Rene Hermenau

    (@renehermi)

    Ah, please ignore. I’ve just seen you request in our ticket system:-)

    Have a great day.

Viewing 7 replies - 1 through 7 (of 7 total)
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