menu navigation does not work on my mobile browser

  • hi

    please help
    “navigation menu” can not display the dropdown menu when clicked, this problem occurs on mobile browsers such as
    -blackberry 9810
    -blackberry 9
    but this problem does not occur on other mobile browsers,,
    I’ve tried to use the phone’s browser
    -samsung galaxy s
    -samsung galaxy note
    -blackberry 9300
    -blackberry z10
    -iphone 5s etc.

    My website: bungajabotabek.com

    please help, I have been very dizzy trying to resolve this problem

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hey,
    I don’t have access to a blackberry… so can you test on the demo site and make sure this is a theme issue: https://themes.kadencethemes.com/virtue/

    Let me know if the dropdown works there.

    Kadence Themes

    Thread Starter bungajabotabek

    (@bungajabotabek)

    Thanks for respons ..

    On the demo site Dropdown Works well in certain devices such as
    -samsung galaxy s5
    -blackberry z10
    – iphone
    -blackberry 9300 – etc
    and not work in -blackberry 9810 and I have yet to try on other models of mobile devices …

    What exactly is the problem ..I really hope this problem can be resolved … Because the blackberry still a favorite device in my country (Indonesia)

    Help please .. Thanks

    I can’t think of any reason why the blackberry mobile browser wouldn’t work like every other browser on every other phone. Is the dropdown the only thing that doesn’t work? How do you have access to all theses devices? Your trying on the actual device right not some browser site.

    Kadence Themes

    Thread Starter bungajabotabek

    (@bungajabotabek)

    Dropdown and sliders that does not work but the “dropdown” most important to me ..

    Thanks

    ok so that means the javascript isn’t loading correctly or there is an error in regards to the javascript. Still doesn’t get me any closer to guessing they blackberry is the only phone this happens on. What about my second question? Your testing on an actual device right? Have you tried clearing the cache and removing any web filters on the device.

    Kadence Themes

    for example of what I mean by filters. Have you made sure that your blackberry mobile device is allowing the loading of javascript.

    Thread Starter bungajabotabek

    (@bungajabotabek)

    yes i testing on actual device …

    javascript settings in my browser phone is set according to your suggestions, so did my other phone that I use for testing, but the result is still same ..
    dropdown menu does not work on all phones that I use to test …

    So can you test here again: https://themes.kadencethemes.com/virtue/

    And tell me does the slider work? Carousel? Any change you can post a screen shot?

    Next test here:

    https://themes.kadencethemes.com/virtue/shop/

    and finally test the mobile menu here:

    https://twentyfourteendemo.wordpress.com/

    Kadence Themes

Viewing 8 replies - 1 through 8 (of 8 total)
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