Menu items not showing up in Admin Sidebar

  • Resolved thinkgobig

    (@thinkgobig)


    3 weeks, 3 days ago

    I’ve installed Adminify on a basic site to test the plugin. I also have a form plugin called WS Form installed. WS Form is not showing up in the admin panel for anyone under admin, even though there are no restrictions for that main menu item in Adminify.

    It stays hidden regardless of whether sub menu items under forms have restrictions in adminify or not.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support royjemee

    (@royjemee)

    Hello @thinkgobig

    Thanks for letting me know the issue. I just debugged the issue in my local server and haven’t found any issue there. Screenshot: https://prnt.sc/QTOnI_6GG2g2

    Can you please let me know which plugins you have activated in your WordPress Dashboard?

    I will try to create a similar environment like yours dashboard and test it.

    Thread Starter thinkgobig

    (@thinkgobig)

    Here are the active plugins:

    • Automatic.css
    • Force Login
    • Happy Files Pro
    • Nginx Helper
    • WP Adminify (curiously, it’s listed twice in the plugin list)
    • WS Form Pro
    Thread Starter thinkgobig

    (@thinkgobig)

    One of the two instances of WP Adminify being activated is the pro version, which I have installed.

    Also, I tried submitting a support request on your pro website, but the contact form just spins and never submits. So I’m not sure how one might get help for that version of your plugin.

    Plugin Support royjemee

    (@royjemee)

    Hi,

    Sorry for the issue. I am creating a similar environment like yours in my local server and I will debug the issue.

    Plugin Support royjemee

    (@royjemee)

    Hello @thinkgobig

    As tested, there is no issue with the WS form plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
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