Menu items disappear

  • Hello.

    The last update caused my two menus to disappear from the frontend.

    Disabling the plugin brings the menus back.

    Is there a way to roll back a version until you have a look at it.

    I have disabled the plugin so that the site is funtionable.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @more2think ,

    We apologize for the inconvenience caused to you. We are actively addressing the visibility concern with the shop page menu or navigation bar that?happened with the revamped version of the plugin. This issue has been identified as a generic bug as compatibility with some of the themes, and our development team is already working on a solution.?

    Please raise a support request along with your theme file so that we can test the fix with your theme and provide a solution for your issue. Moreover, you may request the previous version of the plugin by contacting our customer support.

    We appreciate your patience and understanding, and let us know if?you have any questions or concerns.

    Thank you.

    Thread Starter Vassos Hadjivassiliou

    (@more2think)

    Thank you guys for replying. I have opened a ticket and send you my theme files so you can run your tests. Where can we find the previous version of the plugin until there is a fix?

    Plugin Author ELEXtensions

    (@elextensions)

    Hello @more2think ,

    I hope you have received the previous version of the plugin via?support Ticket #176151. Once the tests are done with your theme file, we would send you the?fix of the current?version of the plugin.Let me know?if you have any further questions or?concerns.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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