Menu item & content restrictions no longer work

  • Resolved msoldano

    (@msoldano)


    4 years, 9 months ago

    I setup a membership site 3 months ago with multiple member roles. I have a membership login and back-end where members can see content and admins have access to add content and manage pages. I recently went to setup a role with admin access and noticed after the last update, I can no longer change the roles on my menu items under the ultimate member menu settings.

    At first I thought it might be a plugin conflict. I disabled a few plugins to see. When nothing helped, I went to my dev site and disabled everything but ultimate member and it still doesn’t work.

    I am able to create a new menu item but nothing under the Ultimate Member Menu Settings save beyond what is selected by default. I can see new roles listed in the check boxes but it will not save my selection no matter what role I chose. My previous settings are still there from the initial setup on the old menu items; however, I can’t make any new changes to menu items for any roles. This includes any changes to who can see this menu link drop down and all the member role check boxes.

    Please help.

    Thank you,

    Mary Soldano

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @msoldano,

    Please re-install 2.1.6 version from wp.org. There was an issue, we have added a hotfix.
    You can unzip files to your server/ wp-content/plugins/ultimate-member folder or delete and install Ultimate member via Dashboard-> Plugins tab.

    Let me know if it helps.
    Thanks!

    I lost my menu after updating the plugin. I’ve deleted and re-installed but still completely gone.

    Thread Starter msoldano

    (@msoldano)

    Updating the files worked for me. I did not delete my installation. I’m able to assign role access to my menu items again. My issue is fixed now.

    Thank you,

    Mary

    @msoldano and/or @ultimatemembersupport,

    Which specific files need updating in the wp-content/plugins/ultimate-member folder to fix this menu issue? If I update them all on the server side, will I lose settings, users, emails, etc?

    I’d love to avoid deleting/reinstalling the entire plug-in and risk losing our Ultimate Member setup. I see there’s a “Remove Data on Uninstall” option in Settings>Misc, but it’s unclear what info is saved upon deletion.

    Thanks for your help!
    Tyler

Viewing 4 replies - 1 through 4 (of 4 total)
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