Menu is incomplete

  • We use the WPtouch plugin for about two or three years and everthing worked fine. But now we have the following problem.

    In the web version we have the following topics in the menu:
    Profil, Campus, Unterricht, Schüler, Eltern, Beratung, Ansprechpartner.
    In the mobile version the topic “Profil” is missing. When I change the order to Campus, Profil etc, “Campus” is missing.
    So it is always the first topic, that is missing.
    Is this a bug? Or is it an individual problem?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor WPtouch

    (@wptouch)

    Hi @meitnel,

    Sorry to hear about the trouble you’re having. Please check if the WPtouch theme has a custom WordPress menu assigned to it via Appearance > Menus > Manage Locations.

    If it doesn’t, assign an existing WordPress menu, or create a new one for the mobile theme, for full control of the items and the order they appear in in the mobile theme.

    Thread Starter meitnel

    (@meitnel)

    Thanks for your answer. I checked this and the WPtouch theme was assigned to our web-menu. I created a new one for the mobile version. There I added the HOME site as the first entry. So the editor has the following topics:
    HOME
    Profil
    Campus
    Unterricht

    The first entry – in this case HOME – is not shown in the menu of the mobile version. For me this workaround is OK, but I am not sure if this is the correct behaviour.

    Plugin Contributor WPtouch

    (@wptouch)

    @meitnel,

    Taking a closer look at this, I see that it isn’t that the menu is missing any items. The issue is that you have customized the theme’s stylesheet to increase the height of the header area and header image. This is causing it to ‘hide’ the “Home” menu item.

    Add the CSS below to Appearance > Customize > Custom CSS to push the menu down so that it’s fully visible.

    .menu-tree {
    padding-top: 46px !important;
    }

    Also, I see that you’re using WPtouch Pro, going forward please use the contact form in our support area or e-mail us directly to support[at]wptouch.com. This way, we can ensure that you get timely support. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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