menu is hidden for all on homepage

  • Hi,

    I do use your plugin in combination with paid membership pro. Non logged in users only see “home” and “become member” while logged in members see all pages.

    That works well for about all pages, except for the home page. There all people, whether logged in or not, get the menus of not logged in visitors. That counts for the main menu as well as the top menu (login or logout, depending on status), which makes it seem like they are logged out.

    Any idea how to fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author HelgaTheViking

    (@helgatheviking)

    I’m not really sure. There is perhaps some conflict or caching coming from another plugin? You can try to isolate the issue by temporarily switching back to a default WordPress theme like Twenty Nineteen. If the issue persists, then disable all other plugins except for Nav Menu Roles.

    Hello, I’m exactly facing this problem, the plugin works well on all my pages except the home page.

    Same here, i am using Divi theme, but also tried deactivating the theme and same behavior occurs with a default WordPress theme. If this matters in any way, I have the following plugins installed:

    WooCommerce – Version 3.9.0
    WooCommerce Admin – Version 0.24.0
    WooCommerce Memberships – Version 1.16.4
    WooCommerce Services – Version 1.22.3
    Login/Signup Popup ( Inline Form + Woocommerce ) – Version 1.3

    I suspect that the Login/Signup Popup is the cause for this behavior/conflict. A question for the above users would be if they are also using the Login/Signup Popup plugin, or any other inline popup plugin that uses shortcodes on the homepage in order to activate the popup?

    Later edit: Upon deactivating the above mentioned plugin, everything works just fine.

    Later later edit: I was testing using the If Menu plugin which had the same problem as this one before deactivating the Login Popup plugin. Unfortunately the problem was fixed only for the If Menu plugin, not for this one. Needs more investigation.

    Later later later edit:It seems that deactivating that plugin has not fixed the issue; hitting ctrl + f5 in the home page brings the expected menu on, so it’s some caching issue.

    • This reply was modified 4 years, 10 months ago by 83srj. Reason: found the conflict
    • This reply was modified 4 years, 10 months ago by 83srj. Reason: fixed the conflict
    • This reply was modified 4 years, 10 months ago by 83srj. Reason: fixed for another plugin actually
    • This reply was modified 4 years, 10 months ago by 83srj. Reason: ran out of options
    • This reply was modified 4 years, 10 months ago by 83srj.
    Plugin Author HelgaTheViking

    (@helgatheviking)

    @83srj I really appreciate all the later edits. ?? Are you able to reproduce the error with only Twenty Nineteen and Nav Menu Roles? Is there caching? Is your homepage a static page or the blog page? Got a link? Can you show me what your menu settings look like?

Viewing 4 replies - 1 through 4 (of 4 total)
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