Menu & image problems after latest Woo update

  • Hi there,

    After the latest Woocommerce update I am having the following problems.

    1) Menu’s/Header
    – Menu drop downs not working, nor are mega menus when I activated them to check.
    – Subscribe, Search and Login links in Header – subscribe dropdown and links not working, click on links and it goes nowhere.
    – an extra problem in IE & Firefox is that after clicking one link on a page (menu, product etc) all links stop working until page is refreshed.

    2) Products
    – Overlay transition not working on product images on shop pages (home and shop)
    – Zoom icon disappeared – there is no magnify icon on image – it has disappeared. When click on image it goes to the product image link in a new page. Not opening product gallery.
    – product gallery broken – click on thumbnail and it goes to the product image pop-up/new page of single image, rather than appearing in main product image.
    – Related product and recommended product sections under individual product listings are broken, shows masses of white space. Chrome shows heading only and lots of white space, IE shows huge images. 2 x row.
    – Some product images appear fuzzy/low quality in shop catelogue.

    3) Blog masonry broken.

    I have spoken to my theme support and we have narrowed down the error to WooCommerce after deactivating all plugins. The problem disappeared – ie. menus etc came back, the Related/Recommended product I couldn’t see as that is a Woocommerce function. WooCommerce was reactivated first and the problem came back…
    I have done most recent update to WordPress and WooCommerce – dated today 17 May 2017 (NZ Time).

    My support sent this link with problem in Javascript: https://www.dropbox.com/s/xhnba2wqfm6umup/Screenshot%202017-05-15%2017.31.14.png?dl=0
    that came up for them.

    I’d appreciate some help with this ASAP.
    Many thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

  • Please post the url to your shop page.

    Thread Starter NickyCC

    (@nickycc)

    https://www.awesomeendsin.me

    Thank you.

    Sometimes one Javascript error can halt execution leading to the range of errors you are experiencing. I suspect BWP Minify is serving up a Javascript which is now out-of-date.

    Did you try deactivating BWP Minify? Did that fix the problems? If so, you have identified the way forward.

    Reactivate it. What setting have you got at:
    Dashboard > BWP Minify > General Options > For cache buster use = ??

    There doesn’t seem to be a setting to automatically flush the BWP Minify cache upon updating WooCommerce, but my reading of this setting is that just changing it will refresh the cache. You can change it back after. If this is the fix, you’ll have to remember to do it each time any plugin is updated.

    Thread Starter NickyCC

    (@nickycc)

    Yes, tried that with no joy.
    When reactivated …
    For cache buster, use – Cache folder’s last modified time = 1495249295

    Nicky

    It all starts to go wrong with the webfonts error at line 32. WooCommerce doesn’t get involved with webfonts, but your theme does. If I read your first post correctly, you had the position with just your theme and WC in play and that didn’t work? So the problem could lie with your theme. So consider trying the theme vendor’s support service for assistance with this.

    Thread Starter NickyCC

    (@nickycc)

    Hi,
    We have tried changing the theme to Twenty Seventeen and although the menu drop downs reappeared the image problems did not sort themselves out, in fact you can’t click on product images (incl thumbnails) at all to zoom or to go through gallery.

    Cache was cleared etc.

    We are working with our theme support as well on this.

    Thanks, Nicky

Viewing 6 replies - 1 through 6 (of 6 total)
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