Menu has disappeared

  • Resolved hk.graphics

    (@hkgraphics)


    6 years, 11 months ago

    I may need to give you login credentials to see what’s happened, but ultimately, for 2+ years I’ve used the accordion menu without issue and just this morning the menu has disappeared. The widget is still present, I tried adding it with shortcode, but still not appearing. I haven’t run any updates recently (since late last week) and tried updating to WordPress 4.9.5 to see if it solved the issue, which it didn’t… I need this menu to work! It’s just not showing up.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Ramona

    (@nextend_ramona)

    Hi @hkgraphics

    I’m sorry for the late reply.

    Are you using the latest Accordion Menu version? Can you reproduce the problem with all other plugins disabled? If you put anything else to the same widget position where your accordion menu is, does that other widget show up?

    If it doesn’t work with any of these tips, please submit a support ticket: https://nextendweb.com/contact-us/
    and please refer to this topic.

Viewing 1 replies (of 1 total)
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