• Resolved noslenwerd

    (@noslenwerd)


    Not sure why, but a few things are not working in my admin area after i upgraded to 3.8. Please note this was tested in most recent versions of chrome, firefox, and ie.

    – When I hover over a menu item, for instance appearance, no sub-items pop out (ie: widgets, menus etc)

    – When I pull up Appearance > Menus, I am unable to edit anything in the drag and drop section. I am able to ‘drag and drop’ but I cannot edit details, and the ‘delete’ links are gone.

    Any idea what is going on here?

Viewing 15 replies - 31 through 45 (of 46 total)
  • Thread Starter noslenwerd

    (@noslenwerd)

    Hmm now that I look… i have 5 different accounts with eleven2.com, and all three sites I am having issues with are on the same server…

    Thread Starter noslenwerd

    (@noslenwerd)

    esmi… is there a list of server requirements somewhere that I can pass along to my host to see if everything is up to code?

    All you should need is:

    PHP 5.2.4 or greater
    MySQL 5.0 or greater
    The mod_rewrite Apache module

    That said, there are almost limitless ways in which a server config can be borked. Are all of these sites with the same hosts?

    Thread Starter noslenwerd

    (@noslenwerd)

    All of my wordpress sites are through the same host, but they are spread out among 5 different servers with them… BUT The three sites I am having issues with are all isolated to one account/server with this host… I would think they would have all the same configuration on all their servers, but who knows.

    Going to follow up with them now.

    Thanks for your help.

    Thread Starter noslenwerd

    (@noslenwerd)

    Esmi,

    Here was their reply.

    I have verified server have requested parameters.
    ===========
    root@papa [~]# php -v
    PHP 5.3.16 (cli) (built: Sep 15 2012 12:12:43)
    Copyright (c) 1997-2012 The PHP Group
    ===========
    root@papa [~]# mysql -v
    Welcome to the MySQL monitor. Commands end with ; or \g.
    Your MySQL connection id is 61204
    Server version: 5.1.72-cll MySQL Community Server (GPLv2)
    ===========
    root@papa [~]# httpd -l | grep mod_rewrite.c
    mod_rewrite.c
    ===========

    You may need to contact WordPress support regarding this and let us know if there any changes need to be done on server.

    The three sites I am having issues with are all isolated to one account/server with this host

    Although most hosts try to manage servers using the same basic configs, it is not unusual for the odd server to end up with a slightly different set up compared to the rest. I think you need to ask your hosts to compare the configuration of the “problem server” with one of the other “non-problematic” servers. With luck, there will be differences that they can resolve.

    Thread Starter noslenwerd

    (@noslenwerd)

    Here is the config for the server that DOES NOT work well with WP 3.8.1

    https://med-readystaffing.com/phpinfo.php

    and here is the config for the one that does work well.

    https://steelcitycreative.com/phpinfo.php

    Is there anything in particular I should be looking for? A quick once over shows there are a few things configured differently.

    noslenwerd – did you ever find a resolution to this? I have this exact issue happening on a multisite install that hosts all of my clients sites. It is driving me crazy. Please tell me you found the secret switch.

    I also have this issue. I was trying to edit a text widget and can’t get the drop down arrow to show me the content. Fly-out menus don’t work. I tried all steps outlined including resetting plugins folder and fresh install.

    Still nothing.

    Ah, found it! I had to de-minify the javascript in the W3 Total Cache and re-minify it. Admin works fine now.

    Thread Starter noslenwerd

    (@noslenwerd)

    birdrock:

    Can you elaborate? Not quite sure what you are saying…

    I use the W3 Total Cache plugin. There is a section in the plugin where you can choose minify the CSS/Javascript or HTML for faster page loading. I went to the minify section for Javascript and turned off minify. Now the admin flyout menus and the ‘screen options’ dropdown work fine.

    Thread Starter noslenwerd

    (@noslenwerd)

    Thanks for the reply birdrock..

    I don’t use that plugin so looks like it won’t solve my issue ??

    i have the same issue as @noslenwerd – please help i try everything and nothing work….

    Hey All – if you are still having this issue, I had the exact same thing. I managed to solve it… The problem was actually malware. In my case, it was a hack related to one of the themes on the network having an old version of Tim Thumb. It had been exploited and had messed with the code. Reinstalling wordpress didn’t help. Having my server run a complete security scan and repair did. The exploit was adding some base64 code in weird places that were breaking some CSS and JS includes.

    Note – I ran Sucuri, Wordfence, Tim Thumb Vulnerability Scanner and a couple of other anti-malware / antivirus solutions on the site – they all came back clean. Only my hosts security scan caught and fixed the issue.

Viewing 15 replies - 31 through 45 (of 46 total)
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