• Resolved ztmurphy21

    (@ztmurphy21)


    The drop downs for the menu on this website do not drop down when you hover over them. This issue only occurs in Microsoft Edge on Windows 10 1809. I tried this in Chrome and Firefox, is there anything I can do to resolve this issue in Microsoft Edge? I do have my theme on 2.2.0 which is the latest version of Neve.

    URL: https://www.ultraglaze.biz/

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @ztmurphy21,

    Unfortunately, Edge has some issues causing our menu to not open on hover, but on click. We have this on our to-do list, to investigate it, but at this moment, we don’t have a solution for it. We will do our best to find a workaround for this in the next releases.

    Regards,
    Rodica

    Thread Starter ztmurphy21

    (@ztmurphy21)

    Thank you for your response. Is there a time frame on this fix?

    Hello,

    Unfortunately, we do not have an ETA right now, but we’re doing our best to ensure that this will be solved as soon as possible.

    Thank you for your patience.

    Thread Starter ztmurphy21

    (@ztmurphy21)

    I updated to your latest versions, now the drop downs do not work both when you hover over them and when you click on the drop-down arrow. This definitely needs to be fixed ASAP. Most people on Windows 10 use Microsoft Edge since it comes loaded as their default browser.

    Hi @ztmurphy21,

    You are totally right, there is a bug right now with the dropdown menu in Edge. Thank you for letting us know about this. We’ll fix this and make sure it’s in the next release.

    Regards,
    Rodica

Viewing 5 replies - 1 through 5 (of 5 total)
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