Menu does not stay open on small screen (mobile, tablet)

  • Resolved Roger

    (@rjkarrer)


    4 years, 5 months ago

    Hi folks,

    Just updated my webpage to PHP 7.3, WP 5.4.2 and the latest PINNACLE theme 1.7.10.
    So far never had troubles but now only on small screens with responsive menu on, the collapsed menu (3 bars top right), it only flickers once to open the menu, immediately close, stay red and menu is permanently collapsed.
    I checked several settings but have no clue where to change something like that. No other adjustment was made to the site.
    My site:www.rogerkarrer.ch

    Is this a bug in the responsive element because on full screen monitors 24″ all works as fine as ever?

    Any help on this is highly appreciated.

    Regards,
    Roger

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • hannah

    (@hannahritner)

    Hi Roger,
    I suggest deactivating your plugins to test if any are conflicting. Let me know if there’s no change!

    Hannah

    Thread Starter Roger

    (@rjkarrer)

    Hi Hannah,

    Magic, it is the Download Manager plugin I found out. After deactivating all and activating one by one this was identified as the troublesome.
    So no setting in Download Manager I found that could interfere. However, I am not familiar with coding so I suppose it must be a general coding issue.
    Guess I need to contact their support or simply wait for another update then?

    Thanks for your quick and helpful reply. I will remember for the future – too simple. Often the solution is more obvious than thought of…

    Kind regards,
    Roger

    Thread Starter Roger

    (@rjkarrer)

    Hi Hannah,

    Just found the problem in the support forum of the Download Manager site.

    I had to disable the BOOTSTRAP JS in the style and script menu.

    Another user had the same behaviour in his responsive design. So all set and ready again!

    Thanks and kind regards,
    Roger

    hannah

    (@hannahritner)

    Glad you were able to get things working again!

    Best,
    Hannah

Viewing 4 replies - 1 through 4 (of 4 total)
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