Menu button "Bauhaus" doesn't work

Can you post the URL of your site running WPtouch, please?

I am experiencing a similar issue, the url is https://www.bankruptcy-sandiego.com/ The menu pops out when you click it but instantly disappears. it won’t stay open. Otherwise I love the plugin.

Hi,
I am also having the same problem as jnkfrancis1978mx

Click the menu button but items are only shown very briefly and disappear instantly.

Search icon is not responsive either, does nothing at all, not even selectable.

https://www.suttonrunners.org

Thanks.

Hello @dazmeister and @jnkfrancis1978mx what theme are you using? Have you tried to use a WordPress default theme for testing? Do you have a cache plugin? If you do have you set it up correctly? What WordPress version are you running?

Kind regards

In my case I am using thesis 1.85, no caching, everything running as expected, error log reports no errors, and a check in chrome’s console reports no java conflicts.

Also I did test it using the default WordPress Theme

Hello @jnkfrancis1978mx I have no problem running WPtouch on my theme. Most of the time it is a theme or plugin that causes the problem.

Can you try to disable all plugins except WPtouch and test one by one to see if it is a plugin conflict that it is causing the problem. If it is not a plugin can you test a different theme?

Also perhaps you might want to create a backup just in case something goes wrong.

Kind regards

I’ve gone through all the trouble shooting steps, and it seems to not work with default WordPress theme either. I disabled all the front end plugins and nothing changed.

Hi @jnkfrancis1978mx, What WordPress version are you running? Are you running the latest WPtouch plugin?

Can you uninstall WPtouch plugin and reinstall it again?

@dazmeister – your site has a couple of JavaScript errors that may be conflicting with WPtouch. shareaholic-analytics.js (“Failed to load resource: the server responded with a status of 403 (Forbidden)”) and in your main.js, around line 136 (“TypeError: Attempted to assign to readonly property.”). Resolving those may take care of the problem for you.

@jnkfrancis1978mx – it looks like you have a plugin or desktop theme file that injects some JavaScript to toggle the main menu’s positioning; it relies on the presence of a DOM element with the ID “trigger” –?WPtouch doesn’t have such an element, so the JavaScript fails:

<script type="text/javascript">
        jQuery(document).ready( function() {

            jQuery(window).scroll( function() {
                if (jQuery(window).scrollTop() > jQuery('#trigger').offset().top)
                    jQuery('#nav').addClass('floating');
                else
                    jQuery('#nav').removeClass('floating');
			} );

        } );
    </script>
<script type="text/javascript">
        jQuery(document).ready( function() {

            jQuery(window).scroll( function() {
                if (jQuery(window).scrollTop() > jQuery('#triggerb').offset().top)
                    jQuery('#phone-float').addClass('floatingb');
                else
                    jQuery('#phone-float').removeClass('floatingb');
			} );

        } );
    </script>

Try getting that JS to only show up when viewing the desktop theme, as it may solve the problem.

The 403 (Forbidden) for shareaholic-analytics.js should now be fixed. Please let us know if you still have issues with it!

@bravenewcode Inc.

Thanks for the hint, I had an idea that might have been what it was, turns out that particular snippet wasn’t the culprit, but the fact that I had loaded jquery in the wp_head and I imagine your theme loads it too, so we had multiple instances of jquery being loaded. I made a conditional that checked for if wp_is_mobile() and then excluded the JQ call and the snippet since it wasn’t necessary and everything is working fine.

Thanks!

@bravenewcode Inc.

Thanks for looking into this. Should have done some simple tests first. Went through plugins and found the culprit – PWA+PHP Pro.

@shareaholic – thanks for the update! Will let you know.

Glad to hear the issues are all sorted!