Memory and CPU issues

Hi, Thank you for letting us know about the recent plugin issue. We’re sorry to hear about the memory and CPU problems you experienced on your server. In order to assist you further, could you please provide us with more details? A video demonstrating the issue could be incredibly helpful in identifying the problem accurately.

Additionally, could you specify whether the memory usage, CPU usage, or both were increasing significantly? This information will help us investigate and address the issue more effectively.

• This reply was modified 1 year, 3 months ago by Ahmed Kaludi.

Hi, the plugin works fine, just experienced this issue recently.

Memory 100%

CPU 98%

Then i deactivated plugins one by one and after deactivate your plugin, both memory and CPU returned to normal levels.

Thanks!

Hi there, thanks for bringing up this concern. We’re eager to address it, but in order to do so, we require additional information. Specifically, could you provide details about the memory and CPU usage during the time you noticed the changes after the recent update? Various factors could contribute to this issue. We kindly request more comprehensive information. This will enable us to resolve the matter from our end and ensure a seamless experience with our plugin.