Membership data not updated correctly

Hi,

Thank you for using my plugin!

The file you linked to is not available (my plugin will clean up after itself eventually).

However, I feel fairly confident there’s a formatting error in either your dates or there’s something unexpected in the membership_id column for the problem you’re describing to be present.

Hi,

My csv file link is
https://nrea.org.au/newnrea/wp-content/uploads/e20r_imports/UsersNewdataMREA.csv

Can you please check it once and give the solution for this.

Hi,

Just tested with your example .CSV file and although there was a warning issued for the import data by my plugin, the two users were imported with the membership info included (they’ll show up as expired – aka “Old Members” list on the PMPro Members List page).

The “role” value you supplied didn’t get imported because WordPress doesn’t recognize “Subscriber” as a valid role name when the plugin attempts to set/update the user info (the correct value for the role should be subscriber aka the ‘slug’ for the role).

The warning received in the import error log – https://example.com/wp-content/uploads/pmp_im_errors.log – has to do with the fact that one of your records (‘Ruoqi Zhao’) had recurring billing data configured/included _and_ had the membership_enddate set.

Warning: You have an end date AND a recurring billing configuration (the membership_enddate, membership_billing_amount, membership_cycle_number and membership_cycle_period columns are not empty) user (ID: 12). Could result in an incorrectly configured membership for this user

I’m going to close this topic as resolved since it appears the data is being imported in accordance with the content of the import file.