Membership 2 "Lost Password" doesn't work

Hey there fruttisek,

How are you doing today?

I’ve been testing this on my end using the latest versions of Membership 2 and WP and I couldn’t recreate the issue.

Both on default WP lost password page and on Membership 2 Account page where you can reset password I was able to receive the email without any issues.

– default WP reset https://screencast.com/t/Y39RnCAi3p
– Membership 2 Account page reset https://screencast.com/t/gfFAMwmSZW

Which version of the plugin are you using?

Best regards,
Bojan

Plugin Version: Version 4.0.0.5

I’m using other plugins such as M2 – Custom registration form and Profile Builder

What could be the reason?

Hey again fruttisek,

It’s possible that this is caused by a plugin/theme conflict.

In order to test for conflicts please try using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Best regards,
Bojan

Same problem here. Any resolution????

Hey there Marquisdefunk,

I couldn’t recreate this on my sandbox site which means this is most likely a conflict with another plugin or a theme. Did you test for conflicts as suggested above?

Best regards,
Bojan

I have the same problem:
When I use a link to reset your password, an error message appears:

Catchable fatal error: Object of class WP_Error could not be converted to string in /home/users/xyz/public_html/e-smartprint.eu/wp-content/plugins/membership/app/view/shortcode/class-ms-view-shortcode-login.php on line 510

I turned off the other plugins and still have this message.
How do I reset the password?

Hey there Wojtek Kotowski,

All password reset issues should be dealt with in the update we’re going to release soon.

We appreciate your patience on this one ??

Cheers,
Bojan

Hey guys,

Just wanted to let you know that we’ve released new update with the fix for Password reset issues.

Can you please update the plugin and also please let us know if you run into any issues ??

Have a great day!

Cheers,
Bojan

Hi Membership team,

Again the same problem,
The reset password link doesn’t work correctly it opens registration page.
I am using the version 4.0.0.7
Should I update it too?

Thanks,
Gohar

Hi Gohar,

Please update your plugin to latest version, currently 4.0.1.2 and that should take care of this issue.

Cheers,
Predrag

Thanks For reply

I will not lose any data, yes?
Also I have changed some styles to make suitable to my website, will I lose it? And using different pages for example for thank you, or registration part

Thanks,
Gohar

Hi Gohar,

Update will only rewrite plugin files, it will not change your settings saved in database, so if you didn’t make any changes to plugin files and your styles are added by a plugin or theme custom styling field those will not be affected as well.

Cheers,
Predrag

Hi Gohar,

Update will only rewrite plugin files, it will not change your settings saved in database, so if you didn’t make any changes to plugin files and your styles are added by a plugin or theme custom styling field those will not be affected as well.

Cheers,
Predrag