Members trouble logging in

When members are trying to login my account screen comes up with the options Log out or Account with my profile picture (i’m admin)? When they then click account it just takes them to home page.

why is this happening?

Not sure if it is linked, but i cannot log in on the members area. If i do it takes me to my account sceen, the admin bar does not appear, if i click account or log out it takes me to home page. We have a quick link login section on the home page, if i log in here i go straight to dashboard.