Members click on other users, will be directed to their own profile.

  • Hi

    First of all: thanks a lot for the great plugin!
    I have the problem that members report to me when they click on another profile, they are directed to their own.

    What may be the problem?

    Regards

    Dani

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @omegalita,

    This issue may be because of the access settings, have you authorized these users to access other users profile?
    You can check these settings in Ultimate member -> User roles -> your user role and Profile access section.

    Regards.

    Thread Starter dee-net websolutions

    (@omegalita)

    Thank you for your response.

    Configuration is like that: https://www.pic-upload.de/view-33979014/Ultimatemeber.png.html

    However, this problem does not occur with all members.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @omegalita,

    What members experience this issue?
    Have you tried to test this issue registring test user and see whether he can access profiles?
    Do you have any other membership plugins installed?

    Regards.

    Thread Starter dee-net websolutions

    (@omegalita)

    Sorry for the late reply.

    Apparently there are some users who have this problem.
    We only have members and an administrator. Otherwise, there are no other user roles.

    I created a test user and tried it myself. With some users I get to the account, with some of them my own test account will appear.
    I can create an account for you if you want to check it yourself

    No, we have no other member plugin installed.
    Click here to download the plugin list: https://solafide.ch/plugins.docx

Viewing 4 replies - 1 through 4 (of 4 total)
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