• Resolved dreadedhamish

    (@dreadedhamish)


    Members (by MemberPress) 3.2.2 conflicts with Gravity Forms 2.6.9
    When activating Members all non-GF settings tabs disappear, both in the general GF Settings page and in the per-form settings dropdown (tabs for add-ons like Google Sheets, Event Tracking etc…)
    The add-ons keep functioning but their settings can’t be accessed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter dreadedhamish

    (@dreadedhamish)

    I tried some earlier versions without success – 3.2.0, 3.1.5, 3.0.10

    Plugin Author Caseproof

    (@caseproof)

    Hi @dreadedhamish

    I’m sorry to hear you are experiencing difficulties. Since this issue seems to exist with all versions of Members plugin after update to the latest version of Gravity Forms, and since GF is a paid plugin that we don’t have access to, could you reach out to their support and ask to troubleshoot this (maybe check PHP error logs and JS errors on settings page)?

    Best

    Thread Starter dreadedhamish

    (@dreadedhamish)

    I cross-posted to the Gravity Forms support forum: https://community.gravityforms.com/t/conflict-with-members-plugin/14396/4

    They indicated that with Members installed I’d need to grant privileges to the add-ons, and this is correct even for Administrators.

    So Members, when installed, removes privileges for the admin (at least when it comes to Gravity Forms Add-ons). This isn’t intuitive, and I’d classify it as bug. Privileges that exist by default shouldn’t be removed by Members.

    For searches in the future:
    Problem: My Gravity Forms Add-ons settings disappear when Members is installed
    Solution: Members removes Gravity Forms Add-ons privileges, even for admins. To resolves open the role you’d like to edit in Members, find the ‘GF Add-ons’ tab and grant required privileges.

    Plugin Author Caseproof

    (@caseproof)

    Thank you for reporting this and for providing solution. We appreciate it.

    I’ll pass this on to our developers for their review.

    Best

Viewing 4 replies - 1 through 4 (of 4 total)
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