MEMBER STATUS

  • Resolved laderiva

    (@laderiva)


    3 years, 10 months ago

    Hi there, i installed the basic armember plugin in order to give it a try and then get the full version, everything works ok but im having just a little problem, when a user doesnt pay for his plan then its member status shouldnt be active.

    I mean if someone pays for a 1 month plan and after 30 days he doesnt pay his renewal shouldnt the status be inactive?

    Regards

Viewing 1 replies (of 1 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    Regarding member status, kindly note that if a member does not pay renewal then its plan status changed to ‘suspended’ but the member’s status stays ‘active’ because if the member doesn’t want to renew the same plan and want to subscribe to another plan then they can subscribe to another plan if their status is active. So, the plan assign to him will be suspended but the member will stay active.

    Thanks,

Viewing 1 replies (of 1 total)
  • The topic ‘MEMBER STATUS’ is closed to new replies.