Member list does not show all user roles

  • The list of members is set to display members, editors and authors. In the user role “Members” it is set that all user roles can be seen. Nevertheless, a member in the member list can only see members, but not editors and authors. When I look at the member list as administrator, I am shown all user roles.

    What do you have to do so that members in the member list can also see editors and authors?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @vipadesign,

    Please check the “Profile access” section in your Members user role.
    If you are using search option make sure that you’ve checked all “User Roles that can use search”.
    Exclude Ultimate member pages form the cache if you use one.

    Regards.

    Thread Starter vipadesign

    (@vipadesign)

    “Can view other member profiles” is activated in the profile access of the user role member. “Can view these user roles only”: Editor, Author and Member is selected.
    “User Roles that can use search”: Administrator, Editor, Author and Member is activated.
    I don’t use cache.
    Yet a member will only see members in the list, but no editor or author. When I look at the list as an administrator, all user roles are displayed.

    Hi guys,

    same problem here since a couple of days. A user role is not allowed to see the all roles in the member list area. I have no idea, what′s wrong.. I worked a couple of times with your plugin and haven′t this error before. Please help.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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