Member Directory Shortcode Not Working with 2.0

  • Since installing v2.0, the member directory will not display via the shortcode. All other shortcodes are working (registration, profile, account, etc.) but for some reason the page with the member directory shortcode will not load when I add it. Shortcode is: [ultimatemember form_id=number]

    I deleted the shortcode from the page and the page would load. However, when I add the shortcode back, the page will not load. I tried deleting the existing directory and creating a new directory (with a new shortcode). Nothing I do will make the member directory display on the page via the shortcode. Is this an issue you’ve seen with the 2.0 update?

    Everything else with 2.0 is working fine for me. I would prefer not to revert to an older version just for this one issue if you are able to help me resolve it. Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @dwildeguide,

    Have you tried to delete the current members page and create a new one?
    Please also make sure to correctly assign your memebers page in Ultimate member -> Settings -> General -> Pages.

    You can also try to do a conflict test and see if this issue is caused by the conflicts with your theme or other plugins.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    You could try this. It just worked for me.

    Under Ultimate Member, go to Member Directories and select the directory you created and click edit. Under General Options, the first field is User Roles to Display. Hold down the shift key and select all of them. Then click “Update”. Refresh your page and see if users now appear.

Viewing 2 replies - 1 through 2 (of 2 total)
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