Member Directories display problem

Hi @igianni84

Please try this javascript code to reload the member directory when you hit on the “Coach” button. You can add it in your theme customizer’s scripts editor.

jQuery(document).ready(function(){
   jQuery("#fusion-tab-coach").on("click",function(){
        jQuery( window ).trigger( 'resize' );
   });
});

Regards,

Thanks for the reply. I added the code you indicated, but the problem persists ??

Hi @igianni84

Please try clearing your browser cache o open the member directory page in incognito browser.

I just test and it works on our end.

Regards,

Nada…

This link https://www.associazionecoach.com/coaching-club-regionali/toscana/ is ok, but other link (that have the same tag id) not functionally:

https://www.associazionecoach.com/coaching-club-regionali/trentino-alto-adige-sudtirol/

https://www.associazionecoach.com/coaching-club-regionali/umbria/

https://www.associazionecoach.com/coaching-club-regionali/veneto/

etc…

Hi @champsupertramp would you help me solve the problem?

Hi @igianni84

Could you please try the following code? I added another code line.

jQuery(document).ready(function(){
   jQuery("#fusion-tab-coach").on("click",function(){
        jQuery( window ).trigger( 'resize' );
         jQuery( window ).trigger( 'load' );
   });
});

Let me know if you’re still encountering any issues.

Regards,

@champsupertramp thanks for your support, but the problem is the same ??

Anyone helping me understand why the plugin isn’t working?

@champsupertramp any news for me? ??

Hi @igianni84

The problem is that you’re adding the UM Member directory to your custom Theme tab feature which is not compatible with how we developed the directory. I’ve provided a code that should fix the issue or you can modify it to resolve on your end.

Regards,

@champsupertramp I have used your code, but the problem is the same…

Anyone who can solve this problem?

@champsupertramp I understand your point of view, but it is not possible to blame the template or the fact that it was put on a tab. They are things that everyone does … everyday things … The template I used is the most downloaded in the world!

You cannot blame the fact that it is used in a tab (a completely harmless and widely used element on the web).

I think a little effort in helping me you could do it … helping also other users like me have this problem.

Hi @igianni84

As I stated above, UM Directory has a script that loads the results on page load. If you’re adding it in a tab that doesn’t trigger the reloading process, it won’t work. I suggest that you hire a developer as this custom work goes beyond our support. I already provided a guide for the custom code above.

Regards,