Hi chihi108,
Thank you for reaching out to us. It seems like you’re experiencing difficulty editing the ElementsKit Mega Menu. I checked it in our testing environment, but Its working fine (video).
Now, please ensure that your PHP time limit is set to 300 and your PHP memory limit is set to 512 MB. You can check these configurations in Tools > Site Health > Info > Server.
And here are some troubleshooting steps you can follow to resolve the issue:
- Clear all cache from your website, including plugins, browsers, servers, or CDN (e.g., Cloudflare). Also, try disabling any cache or optimization plugin temporarily if you’re using one.
- Regenerate the CSS and sync the library by following the steps provided in this video.
- If the issue persists, try resetting the permalink structure. You can do this by selecting a random permalink structure, saving it, and then reverting to the previous structure and saving again. Here’s a video guide for reference.
- Conduct a conflict test by Switch to a default WordPress theme, such as Twenty Twenty or Hello Elementor. Then check, hoping the issue will be solved.
Let me know your findings after performing these troubleshooting tests. We’d be happy to assist.
Best Regards
Ikbal
