Media upload problem

Have you tried:

– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems.

– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

– re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

Reading my initial post helps…

Disabled all plugins and used default theme though to double check if a default installation works well upload-wise.

By saying that I mean that even a default installation’s upload functionality doesn’t work.

Reading my initial post helps…

In that case, it seems I cannot help you. ??

And thanks for deleting my other post… You’re good at censorship but not at helping people.

I keep posting here. There are surely more cooperative moderators around.

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The upload itself works as the file gets successfully transferred into /wp-content/uploads/ folder. Hence it’s not an upload problem and no file/folder permission problem.

Second step after the actual physical file upload is the creation of miniature images getting cropped out of the original JPEG file and that is the step that fails.

I tried to upload different file versions having the long side ranging from 2000px to 6000px. Once the file approaches or becomes wider than 5000px the upload starts to fail, what looks like a ran-out time out to me. Since non-wide JPEGs become processed properly including miniature images again I can say: it is not a file/folder permission problem.

Also it is not a file size related problem, as I’ve uploaded a 4000px 12MB file – that got properly processed – and later a 5000px 8MB file that let the error occur.

Under WP 3.8.3. I had no such problems to process larger files. WP was very quick and after the file upload was finished, the entry in the media library (including all miniatures) was instantly available/accessible. But now – under WP 3.9.1 – AFTER the actual upload got finished, it takes WP about 2 additional minutes to create the miniature images. Well, IF they get created at all.

And thanks for deleting my other post… You’re good at censorship but not at helping people.

That hit 2 things: the spam filter (like your previous post) and bumps get deleted when found.

The upload function is not working.

OK.

Since I also used the AddServer plugin I am very sure that we speak about a general and not theme related problem.

It could be a problem with your setup and that’s why people suggest you perform troubleshooting. For example that functionality works on my installations.

But now – under WP 3.9.1 – AFTER the actual upload got finished, it takes WP about 2 additional minutes to create the miniature images. Well, IF they get created at all.

When you perform the upload you should be able to line up that action in your webserver’s log file. For that timestamp are there any errors in your web server’s log file? What does the access log contain for that time?