Media upload not completed: mp3 crunching

  • Resolved ann28

    (@ann28)


    7 years, 6 months ago

    I need to upload a 9,64 MB mp3 file to my website, but the upload stops at “crunching”. The name of the file also disappears when the upload arrives to this point.

    – I updated WP and all the plugins.
    – I tried uploading using different browsers.
    – I tried uploading a png image, and it works.
    – I tried uploading a different mp3… and it also works!

    The only difference between these two mp3 files is the size (one over 9 MB, the other aroun 4,5 MB), and that the big one has a cover image. So, my questions are…

    1) Could it be that the cover image is what’s causing problems with the upload?
    2) Did I reach some kind of “upload limit” I don’t know about? If so, where could I check this?
    3) Any other ideas what the problem could be?

    Thank you very much.

    • This topic was modified 7 years, 6 months ago by ann28.
    • This topic was modified 7 years, 6 months ago by ann28.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi
    Note: It may not work with some shared hosts in which case you would have to ask your hosting service provider for support.

    There are cases where we have seen that just by adding the following code in the theme function’s file, you can increase the upload size:
    1: Theme Functions File

    @ini_set( 'upload_max_size' , '256M' );
@ini_set( 'post_max_size', '256M');
@ini_set( 'max_execution_time', '300' );

    2) Create or Edit an existing PHP.INI file

    upload_max_filesize = 256M
post_max_size = 256M
max_execution_time = 300

    3)htaccess Method -> mostly used

    php_value upload_max_filesize 256M
php_value post_max_size 256M
php_value max_execution_time 300
php_value max_input_time 300

    Again, it is important that we emphasize that if you are on a shared hosting package, then these techniques may not work. In that case,
    you would have to contact your web hosting provider to increase the limit for you.
    Some hosts completely turn down their users.

    Thanks
    Ahir

    • This reply was modified 7 years, 6 months ago by Ahir Hemant.

    Install Add from Server

    Thread Starter ann28

    (@ann28)

    Thank you both for your answers!

    I tried first “Add from Server”, but even though I get a confirmation message (“X has been added to Media library”), the file doesn’t appear :/.

    I’ll try to use the solution Ahir suggested, but I’m afraid it’s beyond my knowledge.

    I’ll leave this post open until I solve this problem :).

    Thread Starter ann28

    (@ann28)

    Well, found the problem: we used a tagging software called “Stamp” for the mp3 which seems to cause some kind of problem when uploading it to wordpress.

    We created a new mp3, tagged it with something else, and it uploaded just fine.

    Thank you for your help! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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