Media Upload File Problem

  • Resolved carlangas99

    (@carlangas99)


    11 months, 3 weeks ago

    Hola! Tengo un inconveniente con dos campos… Resulta que yo puse para que suban archivos en dos campos. En uno el vendedor debe subir el carnet de identidad y el otro debe tomarse una foto el vendedor junto con el carnet de identidad. Resulta, que cuando envian a registrar, el formulario toma esas dos imágenes y las coloca como foto de perfil y foto de portada respectivamente… No quiero que tome ese comportamiento, no entiendo por qué sucede esto, agradecería muchísimo su ayuda de antemano!

    Hello! I have a problem with two fields… It turns out that I set files to be uploaded in two fields. In one of them, the seller must upload the ID card and the other, the seller must take a photo along with the ID card. It turns out that when you send to register, the form takes those two images and places them as your profile photo and cover photo respectively… I don’t want you to behave like that, I don’t understand why this happens, I would greatly appreciate your help in advance!

    The page I need help with: [log in to see the link]

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  • Plugin Support Saiful Islam

    (@saifislam01)

    Hi @carlangas99,

    Experiencing a problem with uploading media files.

    Thank you for reaching out regarding the issue you’re experiencing with our plugin.

    It appears that there might be a configuration or setting conflict causing the uploaded images to be set as the profile photo and cover photo automatically. This behavior is not intended, and I understand your frustration.

    To troubleshoot this problem, kindly contact us through?the website.

    Regards!

Viewing 1 replies (of 1 total)
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