media upload fail

  • every since the latest update I get the following message on different sites when trying to upload media:

    Unable to create directory uploads/2017/12. Is its parent directory writable by the server?

    I would love some help with this/

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    It could be a file permission problem where WordPress cannot save the file because the operating system isn’t letting it. Try chianging the file Permissions

    I have the same problem after applying the latest update. Using my ftp software I see the wp-content directories have a 705 permission. What should they be?

    I’m on GoDaddy, and have this same issue. Spent over an hour on the phone with tier 2 support, and THEY could not resolve it either. Worked fine in Nov of this year, but now it can’t create the “12” directory. Only change was upgrading to WordPress 4.9.1

    Anyone else have ideas to allow me to upload new media through the website admin media page as before?

    Also, I tried using FTP to create the “12” folder, but when uploading it still gives an error : The uploaded file could not be moved to wp-content/uploads/2017/12. I’ve manually set permissions to all the content folders to 775.

    Having same problem (Godaddy server) but only on the primary (first) site of a multisite set up. I was able to upload the jpeg on one of my other sites.

    “Unable to create directory uploads/2017/12. Is its parent directory writable by the server?” Even after I created the folder.

    FIXED: in the MySQL Database I noticed that the site that did not work had an absolute path to the folder in the options table, the others did not. I changed the broken site upload_path to: wp-content/uploads (removing the absolute path)

    • This reply was modified 6 years, 11 months ago by tetontrekker. Reason: I found a fix

    For me, the problem is using GoDaddy’s Windows server. Only they can set permissions on the root, and they don’t set it up to allow WordPress to create new directories when you upload media via WP.

    I finally caved and purchased their Linux hosting plan, and everything works fine. Since I still have a year to go on my Windows hosting plan I asked if they’d credit that over to my Linux hosting plan and they refused. The rep talked to his supervisor, but said I needed to have a specific problem. I guess not setting things up right on THEIR end so WP could work right wasn’t “specific” enough!

    Very unhappy with GoDaddy. Next time will use Bluehost for any Word Press sites.

    I had probs with the windows server the very first day and Godaddy let me switch over, but it was within a few days.

    WP had been been able to create the folders before that, what changed? With me it was that some time ago GoDaddy moved me to a different server. Either the old absolute path had been auto forwarded then GD turned it off, or WP started processing it different. It was likely GD. It might be worth a peek in your Database, just in case the GD rep was wrong.

    I found it in the Database Table: wp_options.

    When I Googled the Problem I found that there is/was a place in the WP settings -> media to change the path but I did not have that option on my version, which gave me the clue to look in my DB.

    Hopefully either of our issues will help the next person with this prob.

Viewing 7 replies - 1 through 7 (of 7 total)
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