Media upload does not work (Server issues)

  • diamond90

    (@diamond90)


    3 years ago

    Hi guys

    I’m just new on WordPress and need some help. I wanted to upload several pictures but unfortunately i receive en error message that the server could not process the upload because of a server damage or to less capabilities. But my host (hoststar) is saying that it is not a server problem. image size is not the problem.

    What can I do? ??

    Cheers

Viewing 7 replies - 1 through 7 (of 7 total)
  • stfrosty

    (@stfrosty)

    Hello,

    You may be exceeding the limit set by PHP for uploading a file. Have you tried uploading them in small groups, e.g. 10 at a time?
    How long have you had this problem? Is it due to a modification or has it suddenly stopped working?

    Thread Starter diamond90

    (@diamond90)

    Hi

    Yes and I tried also to upload only one picture. The upload doesn’t finish. 3 days ago i could upload maybe one picture of 50…Honestly, I’m not sure if it ever worked well. I can upload a size of 256Mb and the px of the pictures are not bigger than 512.

    • This reply was modified 3 years ago by diamond90.
    stfrosty

    (@stfrosty)

    Hello,

    Please do the following:
    In your WordPress dashboard, go to Media > Add New.
    Notice that after the file upload box, there is a text that says ‘Maximum file size: XX MB.’
    Can you share the number that appears in that message?

    Thanks

    Thread Starter diamond90

    (@diamond90)

    Yes like i said: 256 MB

    The file size isn’t the problem. I have problems with the server.

    • This reply was modified 3 years ago by diamond90.
    Thread Starter diamond90

    (@diamond90)

    UPDATE

    It worked on another laptop. I tried Chrome, Edge and firefox on my laptop and on another. The upload on my laptop didn’t work. If it worked it has to upload at least 90 seconds. On the other laptop it worked within <1s.

    Anyone any idea what my problem is on my laptop?

    stfrosty

    (@stfrosty)

    Hello,

    You could try something simple;
    Have you tried clearing the browser cache? Remember to clear your cookies as well.

    Thread Starter diamond90

    (@diamond90)

    Yes of course, i restarted the laptop and the Wifi ??

    But the problem should be on my laptop…

Viewing 7 replies - 1 through 7 (of 7 total)
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