Media Uploader Not Working Correctly – No Error Code

Hello, Scott, & welcome. Could you please provide us w/your site url & and example image where this is occurring? That might be really helpful in assisting you to diagnose this problem.

Hi Jackie,

The site where I am having this problem is:

https://blog.howtogetyourexbackfast.com

I cannot give you an example of the problem because (recently) uploaded images will not show up on any post.

The last successful image that I uploaded to the media library is on the home page of the above site. That was back in May 2017, as I explained in my original post.

How about a screenshot of the problem in the media library?

• This reply was modified 7 years, 2 months ago by honesteddypublishing.

Here are some screenshots, I hope they help.

1. This is what the media library looks like after I upload the image.

https://snag.gy/A50o4k.jpg

2. If you click on the edit option, you see that the image shows up, but only there.

https://snag.gy/tZW397.jpg

3. When I insert this same image into a post, this is what you see in the visual mode (an empty box).

https://snag.gy/V5M70t.jpg

4. This is what you see in the text mode, notice the highlighted part of the image URL. it doesn’t reflect the correct month, or year. Why? I just uploaded it today.

https://snag.gy/w7KefJ.jpg

This is a strange problem.

HI, Scott. Unfortunately, I’m not in a position to be able to access the snag site & won’t be for awhile. Could you therefore please clarify your point #4?

In circumstances like this, generally what is occurring is broken links, for whatever reason. I’m seeing 2 things that may be contributory–it appears you’re running Jetpack & that your pics are therefore going through its CDN. That’s generally a good thing, but perhaps, for some reason, that’s not happening? The other thing I see is that you’re running wp-supercache. It’s a good plugin, but, as w/all caching plugins, problems can result. I suggest disabling both these features. I also suggest going into ‘Settings > Permalinks’ & then save the structure as default. Then change the structure to whatever it had been initially (don’t forget to save) & see if that helps us. You should also clear your browser cache, as I do appear to be getting images. Instructions can be found here:
https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

Please let us know whether that was helpful or not.

Hi Jackie,

As I mentioned in my original post, I have disabled all my plugins, and it didn’t help.

If you could access the screenshots you would see that number 4 shows the URL for the image I uploaded today which includes: wp-content/uploads/2009/4/image.file

Why would it create a folder for the year 2009, and the 4th month when it’s 2018 the first month?

I also have a similar site same theme, same hosting account, and it also uses jetpack, and that sites has no problems uploading images into a post.

I disabled jet pack and super cache, updated the permalinks, cleared my browser cache, and I still have the same problem.

Scott, please go into ‘Settings > Media’ & report your file structure as set out there.

Images sizes are:

Thumbnail 150×150
Medium size 300×300
Large size 1024×1024

The “stores uploads in this folder” reads:

/home/my hosting username/public_html/blog/wp-content/uploads

Full URL path to files is blank.

Organize my uploads into month- and year-based folders is checked

Image Gallery Carousel

Background color is black

Show photo metadata (Exif) in carousel, when available. is checked

Hello, again, Scott. Tired of hearing from me yet? I realize this is going to sound like serious harping, but the problem is, I’m still seeing caching. Also, in the media settings, if Jetpack were completely disabled & uncached, there should not be references to ‘gallery Carousel’.

First, please remove the WP_CACHE define from wp-config.php. Look for define( ‘WP_CACHE’, true ); and put // in front of that line. That’s the forward slash, ie, the key that’s used to make a question mark when shifted. I say that because some folks confuse it w/a \, & that won’t help. Next, please remove/rename the files wp-content/advanced-cache.php and wp-content/wp-cache-config.php. You can also try renaming rather than removing them ie, ph1 instead of php. I would urge you to at least back up these files should you decide to remove them.

Next, I’m going to ask you to please put up a test post on your blog, containing an image called test.png. You can use any image for this. Put test in your alt text, if you would, please. I realize you don’t want to leave this up for long, but since we’re obviously seeing very different things here, I rather need to try to find out why if I can. I’ll be monitoring closely, so you shouldn’t have to keep it up long. I apologize for the hassle.

Hi Jackie,

I did disable those plugins and do what you asked, and then, after they didn’t make a difference, I turned them back on.

I feel we are going in circles and if you could see my screenshots you might better understand.

My assessment – too may cooks (coders) spoil the recipe. There are just too many different people creating themes and plugins and then WP is constantly updating…it’s a disaster waiting to happen, and I have been through this too many times.

Thank you for your help, but, I think I’m done with WordPress. I have been using WP for over a decade, and sooner or later, I always run into a problem.

Thanks again.

Scott

I understand, Scott. I hate to see you start from scratch, as you’ve obviously done a lot of work on your site & it’ll be a @#$% of a lot of work to recreate it on whatever platform you choose. Please know that I do understand what you’re saying about the file url being incorrect, etc. 1 of the things we do in situations where images aren’t showing is to view the site’s source code & look at the links associated w/images. From my vantage point, your images are appearing. So I’m obviously trying to figure out why the discrepancy & eliminate it, if possible. Caching is a really great thing, but it can also cause problems, & I was trying to get that particular aspect out of the equation, because 1 of the things that can happen is changes may not be seen when someone’s looking at a cached site, while someone who doesn’t have a cached site will see it immediately.