Media Not Visible in Menu in Child Theme

  • Resolved wpnitro

    (@wpnitro)


    9 months, 1 week ago

    For some reason, Media appears in the admin menu when the Divi theme is activated, but it is not visible in the child theme I am using to build a new site. WordPress is on the latest 6.4.3 version and Divi is at the current 4.24.1 version. This site is built in a child theme. Is there a way to correct this issue?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    Is this related to the Admin Menu Editor plugin? For example, is this issue only happening when AME is active? If not, then this specific subforum is probably not the best place for that question.

    Thread Starter wpnitro

    (@wpnitro)

    Hi, Janis. Yes, this is related to the Admin Menu Editor plugin. I am able to reorder items when either the Divi theme or the child theme is active, but I cannot see the Media menu item when the child theme is active.

    Plugin Author Janis Elsts

    (@whiteshadow)

    Does the menu item reappear if you temporarily deactivate AME?

    Thread Starter wpnitro

    (@wpnitro)

    I didn’t think to check that, but Media does not show when AME is deactivated. based on this test, I suspect that something in the child theme must be the source of the problem.

    Plugin Author Janis Elsts

    (@whiteshadow)

    I suspect that something in the child theme must be the source of the problem.

    That seems likely. It might be designed to hide the menu for some reason.

    Thread Starter wpnitro

    (@wpnitro)

    Thanks for your assistance. I will check this with one of my colleagues.

    Thread Starter wpnitro

    (@wpnitro)

    I was using a child theme setup that I got from the leader of our local Divi group. It was the source of the problem. I spun up a new site on my localhost and everything is working fine with a minimal child theme setup. Thank you again for pointing me in the right direction to get past this issue.

    Plugin Author Janis Elsts

    (@whiteshadow)

    All right, I’ll mark this as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
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