• Resolved prashantcsp

    (@prashantcsp)


    My issue is when active yoast plugin media library is not open.

    I check and deactivate all plugin and check which plugin is affected.

    I found an issue with the Yoast plugin.

    Please check and let me know what was this problem

    The page I need help with: [log in to see the link]

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  • Plugin Support devnihil

    (@devnihil)

    @prashantcsp We’re sorry to hear you are experiencing this issue on your site.

    Regarding your issue, can you please confirm you are using the most recent version of Yoast SEO, version 19.4? You can learn more about updating here: https://yoast.com/help/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 6.0.1? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    If you have already confirmed that both Yoast SEO Premium and WordPress are up to date and the issue is still occurring, we would next recommend performing a conflict check to determine whether another plugin or theme is interfering with the Yoast plugin.

    The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?TwentyTwentyOne.

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

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