Media Library Not Loading

  • itshannahj

    (@itshannahj)


    10 years ago

    Insert media hasn’t been working for me for around 2 months now. When I click on insert media, the media library does not load. The spinning icon just spins. When I insert a new upload, nothing happens after I click insert to post. I don’t have this problem with my other wordpress sites.

    Here’s what happens: https://youtu.be/WFPJsFtzVmA

    What I have done:
    – Deactivated all plugins and cleared cache
    – Switched to the twenty eleven theme and other themes to rule out theme-related reasons. Also emailed theme company about it and they said to post here on the wordpress forum since it is not theme specific..
    – Changed file permissions 755 to 777
    – Used different browsers (chrome, safari, and firefox)

    I’m not an expert. Hope you can help me with this. Thank you.

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