Media Library not displaying in 5.1.1

I see the media library items are showing up on the site itself but they are being served by Jetpack’s Photon. You might turn off Photon for a couple of days and make sure Jetpack is up to date.

That might fix your media library problem right there.

I’m kinda big on CloudFlare which might help your slight performance problem but I see a CDN or Proxy out front so you probably don’t need that. Sometimes, the free CloudFlare product can amplify a slow server issue also. With the Proxy out front, you may not need the Photon at all either. You’ll want to ask the people at Sitelock about that CDNs capabilities.

You might need to flush that CDN or something also. Stringing one CDN after another can make problems worse sometimes, too.

This site can show you some of the ‘bottlenecks’ your site might be experiencing. https://tools.pingdom.com/#5a61d0c249c00000

I’d add a link and a couple photos of the Cape May lighthouse to your website also. Visitors unfamiliar with your location could probably use a geolocation anchor such as a map or address or else a weather widget from the Weather Underground even. Or your affiliate weather service may offer something.

There’s a plugin called Smush that can help reduce the size of images also. That can speed up images on the download and rendering sides. I recommend that.

Sometimes slow is okay when the content is good, informative, and well organized. I don’t mind a slow dashboard as long as the public side of things loads fast. Lazy Load is a process where images are not rendered until they are viewable. Sometimes adding a Lazy Load plugin can make a slower site seem faster by concentrating horsepower where needed.

Hope this helps.

• This reply was modified 6 years ago by JNashHawkins.

The Personal Theme I am running is a little older and not supported could that cause a conflict with 5.1.1?

Are you suggesting I shut down Jet Pack completely?

Thanks for the light house and weather link tips.

Much appreciated.

I am not sure if this is an issue or not. But the library url seems to be the same as the upload directory?

https://www.cookecapemay.com/wp-admin/upload.php

Theme? Maybe! You can swap out the theme temporarily but there’s a better way…

Install the Health Check plugin and use it to temporarily swap your theme for a theme such as Twenty Seventeen or Twenty Nineteen even. As a logged in admin you will be the only one seeing the theme change. Your visitors will see the site as it always looks.

Health Check will often tell you things about your system and sometimes point out problems as it runs. You may also shut off every plugin and see the site, as admin, without the plugins and themes as an aid to troubleshooting. It’s a great tool.

Since I suspect the Photon part of Jetpack breaking something I’d suggest just turning it off but turning off the whole Jetpack is an option. You normally won’t lose settings by disabling a plugin but I’ve seen Jetpack need a few settings tweaked after shutting it down and then back on. That’s why I recommended shutting off just the Photon feature.

That media URL can fool you… I assure you, mine all point to the same place. That’s basically all the media library is… a place to upload ‘stuff’ that the rest of WordPress can then find, catalog, modify and handoff for display. Everything else media wise is built around that ‘upload’ space.

Just updating to say this may be the result of a blocked IP.

I support firm who saw this thread reached out an offered to help. (did not tkae any money)

However on their end the site downloaded just fine.

https://screencast-o-matic.com/watch/cqebby0pcB

I am now looking into how to fix this.

I will update shortly I hope.