Media library does not appear in editor

@setorneinvestidor Hiya! Thank you for your topic. If you are using a Content Delivery Network (CDN) or other service/plugin to host your site’s assets, then check that you have the correct HTTP headers set otherwise, the connection to CDN-hosted assets will be blocked due to Cross-Origin Resource Sharing (CORS).

It appears when testing your Story URL it is not set up correctly to work with CORS.

You can check out this guide for more information on how to fix CORS configuration or reaching out to your hosting provider for more assistance.

If you need additional support please let us know.

I added the Access-Control-Allow-Origin and even so the problem continues, in the CORS tester it turned green but the Library images do not appear. Here’s a link to the error that appears in the console

@setorneinvestidor Thank you for the update. Let’s try to rule out any plugin/theme that could be conflicting.

Could you please use the Health Check & Troubleshooting plugin and enable its troubleshooting mode? This mode disables active plugins and switches to a default theme safely because it only affects the experience of the logged-in user.

– Please enable the Web Stories plugin and let me know if the issue is present.
– Enabling plugins and your theme one by one in this mode to help pinpoint if something else is involved.
– Note you can disable troubleshooting mode from the plugins page.

If the issue persists, please provide your Site Health information so we can take a closer look. You can share privately if you prefer.

@setorneinvestidor Are you still experiencing this issue? I will mark this topic as resolved since we haven’t had any response, but feel free to reopen it if this is still an issue.