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deli65
(@deli65)

6 years, 8 months ago

Hi all, after last release 4.9.4 the description details are not visible anymore despite the fact they are still listed.
Any help would be appreciated.

This is the description missed:

=============

<span style=”color:white”>Cantine Mediterranee has the merit to include, amongst the various wine-making proposals, a real new delicacy for wine market: the 187 ml. single-serve wine.
The patented airtight, guarantees the quality of the chosen wine and preserves the taste.
The single-dose solution, in plastic packaging 100% recyclable, is very suitable for transport.

<span style=”color:white”>Authenticity of the product
PET 187 ml. glass packaging. Plastic 100% recyclable
Ideal for Bars, gourmet shops, Pizzerias and Catering
Customization available for both quality of wine and labelling

<span style=”color:white”>For more information, please visit the company website.

<span style=”color:white”>For distribution in Amsterdam, please use the contact form or email us

==========

Thank you

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Lawrence Joe
(@laranz)

6 years, 8 months ago

Hi,

Sorry I didn’t quite understand the issue, can you tell us exactly which description is missing? So that we can help you to fix it. Please give us steps to re-create the issue.

Let us know,

Thanks,
laranz.

Thread Starter deli65
(@deli65)

6 years, 8 months ago

Hi Laranz, the issue is that in previous versions there was the description visible. Now the description is still written but not visible. Hope my explanation is more clear.

Thank you for your reply.

Thread Starter deli65
(@deli65)

6 years, 8 months ago

https://screenshotlink.ru/402fb943ffe9982e13f34d6ef5988d7f.png

You might be able to see the description details posted but when you open the page:
https://www.delicampania.com/single_serve_wine_glass-1/ it is still not visible.

Thank you

Lawrence Joe
(@laranz)

6 years, 8 months ago

Hi,

Use this Child theme, I made the necessary changes so that the attachment page will display the description from now on. Will also forward this issue to the dev team.

Child theme: https://take.ms/lNcbiV

Let us know,

Thanks,
laranz.

Thread Starter deli65
(@deli65)

6 years, 8 months ago

Hi Laranz,

thank you for your help. Due lack of my familiarity with WP, got blank page when trying to access: https://www.delicampania.com/wp-content/themes/ therefore unable to determine how to implement the child page. Have you any alternative advise?

Thank you

Lawrence Joe
(@laranz)

6 years, 8 months ago

Hi,

Why you try to access that? I suggest you to install the child theme I gave you earlier using this Appearance -> Themes and upload a new theme, just like you installed the Parent theme.

For more info, give it a read here: https://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-child-theme/

Let us know,

Thanks,
laranz.

Thread Starter deli65
(@deli65)

6 years, 8 months ago

Hi Laranz,

again thank you for your explanation which I have followed. Unfortunately no changes or, better to say, seems even worse. Wondering if I any further action I missed…
Here the link to the screenshot
https://screenshotlink.ru/f6e63b2c8b4b9edfa5c5fc1551973caa.png

Thank you

Lawrence Joe
(@laranz)

6 years, 8 months ago

Hi,

Can you create a support ticket here: https://colorlib.com/wp/forums/forum/shapely/ with the login details and a reference link to this thread, so that we can take a look at the issue? Please make sure you mark the thread as private so that the login will only display to the moderators.

Regards,

Thread Starter deli65
(@deli65)

6 years, 8 months ago

Hi Laranz,

just created the ticket as per your advice:

https://colorlib.com/wp/forums/topic/media-library-description-issue-2/

Thank you

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Media library description issue’ is closed to new replies.