Media Images Not sized Properly when Inserted
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Hello Support,
I hope you can help me. Today when I was trying to insert media images in a new post, I noticed that they were not sized properly.
Yesterday, everything worked fine, the only change I made was to add a Header and Footer plugin last night. I have since deactivated this in case this caused the problem.
I checked my Settings, image sizes and the medium and large size had changed from the 800×600 which was what I had set. I corrected this and when I tried to insert the image again, the same thing happened. I clicked on the media image information on the insert media page, the default is now showing as 478×600 for both medium and large pictures, and I can’t figure out a way to correct this.
I have also deleted all of the images I imported today and re-imported them and this did not fix the issue either.
I have updated all of my plugins and tried deactivating and then activating them but this hasn’t solved the problem.
I’m so sorry, but I don’t know how to clear my browser cache, or do the other things you suggested to try before I contacted you.
Can you please help? Unfortunately, I have limited technical knowledge.
Thank you so much for taking time to look at this!
Sincerely,
Sharon
https://www.gritsandpinecones.com
[ redacted, support is not offered via email, Skype, IM etc. only in the forums ]
PS: I’m sorry, but you will have to go to the draft of the post for Cherry Pomegranate Sherbet and insert an image to see the problem.
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