Media files missing after manual sync

  • Resolved sapabg

    (@sapabg)


    1 year, 7 months ago

    Hello,

    I have a website that was moved to a new host and domain and the media files (uploads) were migrated manually, then I used Media Sync plugin to sync it so the files show up in the “Media” page but they are missing from Elementor’s media page! When I want to use an image Elementor shows only the original files before the sync. I’ve tried “Fix Media Library” plugin too, no change. I can see the files in the regulat editor but NOT in Elementor. I’ve tried the “Sync library” button and “Regenetare files” – same!
    EDIT: deleted everything and tried to import the articles again with “download attachments” option – same s*it! damn I hate WP!
    Please help!

    • This topic was modified 1 year, 7 months ago by sapabg.
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  • Plugin Support vipul78

    (@vipulelementor)

    Hi there

    So as I understand all the media files are being shown in the Media admin page of the WordPress backend, is that correct?

    If so, as soon as you click like an image widget’s image adding part, the insert media popup does not show up? Can you please share a screencast of this issue?

Viewing 1 replies (of 1 total)
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