Media Files aren’t linked correctly

  • Resolved themediaartistry

    (@themediaartistry)


    1 year, 11 months ago

    The media files on my search results page aren’t being linked correctly and therefore cannot be reached. How can I fix tihs?

    The page I need help with: [log in to see the link]

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  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    I visited your shared page and saw that the media files are linked correctly but the theme or plugin that you are using on your website is not displaying the single attachment page correctly.

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.

    Also, This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    Best regards,

Viewing 1 replies (of 1 total)
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